Handling Difficult Situations & Challenging Experience - Interview Questions
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This is a difficult situation. You either need to find a way to move up within the existing organization or you need to look elsewhere.
4. Evaluate Your Options
Once you understand why you've been passed over, you need to decide whether to: ...
Undoubtedly, difficult situations are bound to arise on the job. Customer service and teamwork are two areas of business often filled with emotions and tough situations. Thus, interviewers must determine if a candidate is willing and prepared to handle trying circumstances and difficult people.
- What is the most difficult situation you have faced?
- What are some of the things that bother you?
- What have you done that shows initiative?
Have you handled a difficult situation with a co-worker? How?
What do you do if you disagree with a co-worker?
Share an example of how you were able to motivate employees or co-workers.
Do you listen? Give an example of when you did or when you didn't listen.
Many times people get into difficult situations because they don't have a firm understanding of who their audience is. What you may say to a group of friends isn't the same thing that you would say to a national magazine reporter.
If you have worked at a particular place for a long time, you may have been through many stressful, difficult situations with these friends. Fellow employees are often close friends. After a job loss, that daily contact may be broken.
making the best of it
Dealing with jealous coworkers is often a difficult situation that you want to avoid. Make a conscious effort to be a team player and defuse their jealousy before it even becomes a problem. No one comes out ahead when you have to fight things out.
Explaining this difference between understanding and agreeing at the interview helps the interviewee to demonstrate capability to deal with these types of difficult situations.
This same scenario would also work if the interviewer had asked, "Describe a difficult situation and how you handled it" or "What would management say about you?" Thinking through specific situations will allow you to choose scenarios most appropriate to the question.
1. List 10 highpoints in your life: key achievements, moments of pride in your ability, difficult situations you handled well.
2. For each one, think of approximately 5 verbs that describe what you were doing (e.g. explaining, recording, learning, diagnosing).
Hill and some of the financial analysts at the bank. The professional manner in which they dealt with a very difficult situation has shown me that The First National Bank of Columbus may be the kind of organization where I could find a good "fit," and fully utilize my abilities.
Were complimented for special competence, such as handling difficult situations or solving problems that other staff didn't want to face
Were put in charge of special projects: coordinating conferences or trade shows; analyzing and improving any type of system or program, etc.
Tell me about a time you were faced with a difficult situation and how you handled it.
Tell me about a mistake you made and how you handled it.
Define teamwork (or success. quality. fairness)
What was the last book you read or movie you saw?
How will you make the world a better place?
There are times that you will be asked a hard question during a job interview. Don't panic, there is a reason why these questions are asked and that is to see how you handle a difficult situation. Being prepared is always the best policy.
Though social workers work in a variety of environments performing a wide range of duties, all must have a strong desire to help people. Social workers are sensitive and caring people who work well with a diverse population. They are mature and can handle difficult situations with good judgment and ...
Don't expect employers to make the leap. Be ready to say how your skills can be applied to different functions or industries. Also know how to discuss your failures. Self-knowledge means being able to say what you learned from difficult situations.
See also: What is the meaning of Job, Interview, Interview question, Interview questions, Experience?