Closed question

Closed Question - A question with only a yes/no possibility for a response. Ex. Do you have a mortgage?

closed question
a question which allows a respondent to provide a short specific response, e.g. yes or no, six, Ford, red
closing ...

Closed questions: market research questions which offer the respondent a limited list of alternative answers to choose from.
Closing the sale: the stage of the personal selling process in which the customer agrees to purchase.

Remember to ask plenty of questions. Use open questions, e.g. TED's, and closed questions i.e. questions that will only give the answer 'yes' or the answer 'no.' This way you can dictate the direction of the conversation.

See also: Introduction, Customer, Management, Services, Product