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Customer Lifetime Value

Marketing & Web Customer groupCustomer Loyalty

Customer Lifetime Value (CLV)
The profitability of customers during the lifetime of the relationship, as opposed to profitability on one transaction.

 


Computation Period The number of years from now that you can safely project customer lifetime value. The period is short for products that soon become obsolete.

See also: Customer, Value, Profit, Lifetime value, Point

Marketing & Web Customer groupCustomer Loyalty

 
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