Eighty-twenty principle

eighty-twenty principle The situation in which a disproportionately small number (e.g., 20%) of staff, products or users generate a disproportionately large amount (e.g., 80%) of a firm's use/profits.

Eighty-Twenty Principle see Pareto's Principle. Elaboration Probes questions posed by salespeople when positively encouraging prospects to provide additional information about their needs.

See also: Cycle, Variable, Concern, Positive, Point