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Post-Purchase Evaluation

Marketing & Web Poster panelPosttesting

post-purchase evaluation
the quick mental assessment of a low-involvement product by a consumer after purchase, see low-involvement product
post-purchase satisfaction ...

 


Post-purchase evaluation: the stage after a product or service has been purchased and used in which the consumer reflects on whether the product met expectations, exceeded them or was disappointing.

See also: Cycle, Attribute, Variable, Campaign, Communication