role playing
an exercise commonly used in sales training in which one person acts the part of a salesperson and another a buyer to practice selling skills
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Role Playing
A term meaning that a person can pretend he/she is someone other than who he/she is to influence response. This technique is sometimes used by moderators while conducting qualitative interviews.
Include the questions you want to ask, any facts you may need to present, and answers to questions the prospect may ask you. Increase your comfort level by role playing some calls with a colleague, friend, or coach.
 See also: Product, Company, Service, Training, Sample
  
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