sales force automation
term generally used to describe a software solution that assists an organization in managing the sales process, also see customer relationship management
sales force composite ...
[edit] Sales Force Automation (SFA)
Sales Force Automation automates sales force-related activities such as:
Tracking leads Scheduling sales calls or mailings Tracking responses Generating reports ...
 See also: Cleaning, Retention, Cycle, Call center, Function
  
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