Upselling: Selling a more expensive or more profitable product to a customer who has already decided to buy an item from you.
The idea behind it is that you don't recommend an Upsell to a new customer. You recommend an upsell to your already existing customers - someone who has demonstrated that he has trust in you. Research shows that upselling accounts for increased ...
See also: Sales, Profit, Research, Product, Market
 
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